As a Sr. DevOps Engineer, you’ll play a pivotal role in leading our cloud and infrastructure operations, driving automation, and enabling world-class reliability for our clients.
What You’ll Be Doing
- Lead the design, management, and optimization of client-facing remote server and cloud infrastructure, ensuring scalability, resilience, and security.
- Oversee resolution of complex technical support queries and ensure adherence to SLAs for managed hosting services.
- Drive initiatives around performance tuning, patch management, network optimization, and proactive infrastructure improvements.
- Lead helpdesk and support operations by defining processes, setting priorities, and planning scheduled maintenance across clients.
- Evaluate and adopt emerging technologies, translating them into innovative and cost-efficient customer solutions.
- Ensure smooth onboarding of new clients by streamlining deployment processes through automation and standardization.
- Provide advanced troubleshooting, root cause analysis, and long-term fixes for infrastructure and application environments.
- Manage large-scale dedicated and virtual server environments, including onboarding, application deployments, and migration strategies.
- Mentor and guide Network & IT teams, fostering capability building and knowledge-sharing across the function.
- Champion best practices in security, compliance, automation, and continuous improvement of infrastructure operations.
- Define and maintain health check frameworks, incident reports, and analytics dashboards for infrastructure monitoring and decision-making.
- Ensure organizational compliance with ISO and other industry-standard security frameworks, driving continuous audit readiness.
What We’d Love To See
- Architect and implement highly available, secure, and scalable multi-cloud infrastructure across AWS, GCP, and Azure.
- Define and enforce DevOps best practices, governance, and compliance policies.
- Lead cloud migration, modernization, and automation initiatives.
- Oversee large-scale Kubernetes platforms (EKS, GKE, AKS) with advanced networking, scaling, and resilience.
- Establish SLA/SLO/SLI metrics for production workloads.
- Integrate DevSecOps practices into CI/CD pipelines and cloud environments.
- Perform Root Cause Analysis (RCA) and implement preventive measures for incidents.
- Evaluate and onboard new tools for monitoring, logging, security, and cost optimization.
- Mentor and guide junior DevOps engineers, conduct code/infrastructure reviews.
- Collaborate with architects and stakeholders for cost-effective and future-ready cloud solutions.
It’d Be Great If You Had
- Proven experience leading DevOps teams and driving cloud transformation initiatives.
- Strong expertise in multi-cloud architecture, Kubernetes orchestration, and advanced automation practices.
- Solid track record of handling large-scale infrastructure with a focus on high availability and disaster recovery.
- Hands-on experience in designing cost-efficient, performance-optimized cloud solutions.
- Deep knowledge of security, governance, and compliance frameworks in cloud environments.
- Excellent stakeholder management and client-facing communication skills.
