We are looking for a CloudOps / DevOps Engineer with experience in cloud infrastructure, Linux administration, deployment automation, and monitoring. The candidate will support day-to-day infrastructure operations, troubleshoot technical issues, maintain deployment pipelines, and help improve the availability, performance, and security of client environments.
What You’ll Be Doing
- Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.
- Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
- Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
- Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
- Learn new technologies and convert them into customer solutions.
- Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment
- Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems.
- Manage dedicated & virtual servers environment onboarding setups and assist applications deployments as-well-as migration.
- Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities.
- Constantly improve security practices, deployment and automation methodologies
- Maintain Health check report of IT-Infrastructure, Break-down reports and other analytics as required by management.
- Accountable for compliance of ISO and other security standards.
What We’d Love to See
- 1 to 2 years of experience in DevOps, CloudOps, Linux administration, or infrastructure support.
- Basic hands-on knowledge of AWS services, particularly EC2, S3, IAM, VPC, CloudWatch, and RDS.
- Good understanding of Linux commands, file permissions, processes, services, and log analysis.
- Understanding of networking fundamentals, including DNS, TCP/IP, HTTP/HTTPS, SSH, and firewalls.
- Basic experience with Git and at least one CI/CD platform.
- Familiarity with Docker, container management, and application deployment.
- Basic understanding of Terraform or CloudFormation.
- Knowledge of web servers such as Nginx or Apache and basic database administration concepts.
- Familiarity with incident troubleshooting, ticket management, and technical documentation.
- Good analytical, communication, and problem-solving skills.
It’d Be Great If You Had
- Exposure to GCP, Microsoft Azure, or Kubernetes.
- Familiarity with Ansible or basic scripting using Bash or Python.
- Exposure to security scanning tools such as Trivy, Snyk, or OpenVAS.
- Understanding of backups, disaster recovery, high availability, and cloud cost optimization.
- Experience with monitoring tools such as Site24x7, New Relic, or Datadog.
- Familiarity with Magento / Adobe Commerce hosting environments.
- Experience communicating with clients and coordinating technical issue resolution.
